You can return your purchase to us within 14 days from the moment you received it in the following cases :

– the product is showing obvious signs of technical flaws
– the product does not match the details of your order

8Merch Sp. z o.o. reserves 14 days since the return arrives to reply to your claim.

Notice: The product must be factory sealed when returned (i.e. in their original packing). In any other case you will not be refunded and you will not be able to exchange your product. If you match these conditions, we will refund the purchase price and shipping costs in full. We always ask for an e-mail message to be sent to indicating your order number, the name of the article you want to return and the reason for the return. When sending the package back to us please use the following address:

8MERCH Sp. z o.o.
ul. Powstańców 50
31-422 Kraków